HostGator is one of the best web hosts online that will do a great job of hosting your website. While they are a shared host with the dreaded “unlimited bandwidth” plan, they will actually work with you to find the best type of package for your website. There are a lot of things to like about HostGator, but there are also some disadvantages that you should consider before jumping in and using this host.
First of all, their uptime is remarkable. Most shared hosts are unreliable and they only have standard uptime rates (about 99.9%). That’s not bad, but what most people don’t realize is that their website is often down more than they know. Uptime is important if you are trying to make money with your website, and you need someone reliable. HostGator’s uptime is about 99.99%, and they will even give you a free month of hosting if it drops to 99.8% or lower.
HostGator also uses cPanel. This is fairly standard, but the cPanel interface is the easiest control panel for both new and advanced Webmasters.
Another pro is that HostGator is willing to work with you as your website gets bigger. Most shared hosts will just suspend your account, but HostGator will contact you to suggest a better package so that you won’t experience much downtime.
Lastly, they have a range of packages. They are best known for shared hosting, but they also offer VPS, dedicated and reseller hosting packages.
HostGator has a good customer support department, but it used to be better. Their wait times are much longer than they were several years ago, and they don’t reply to email tickets as quickly. At the same time, the staff members are knowledgeable and helpful. This is better than most customer support departments that have long wait times and terrible customer service skills.
They starter plan is terrible. It’s relatively expensive for what you are getting, and you can only host one domain. Most people will have a hard time with this plan because it’s so limited, but you can get more power by upgrading.
Lastly, their automated script installer is obsolete. They use QuickInstall, which most hosts abandoned years ago because it only has a few scripts. While you can still install WordPress, Drupal and Joomla, you won’t gain access to many of the other most popular scripts.
While HostGator does have some of the red flags that are usually indicative of a poor host, like unlimited bandwidth and slow customer support times, they are able to transcend this by offering amazing support, good and varied packages and amazing uptime.
HostGator has been around since 2002, which is a long time in the world of Web hosts. They have served millions of happy customers, and you might be their next happy customer if you can overlook their shortcomings. There are some problems, but the good definitely outweighs the bad.
HostGator is a great host with many features that most Webmasters will love. If you want a reliable host with many benefits, then consider hosting your website with HostGator.